Frequently Asked Questions
Everything you need to know about Mario Badescu products, shipping, and personalized skincare.
How do I know which products are right for my skin type?
We recommend taking our personalized Skin Analysis quiz on the website. Our experts have designed it to provide a customized regimen based on your specific skin concerns, whether you are dealing with acne, aging, or sensitivity.
Are Mario Badescu products cruelty-free?
Yes, Mario Badescu Skin Care does not test our finished products or ingredients on animals. We are committed to providing effective skincare through ethical practices.
What is your return policy for online orders?
We want you to love your skin. If you are not satisfied with a purchase made on our website, you may return the item(s) within 30 days of the delivery date for a full refund, excluding shipping fees.
How can I track my shipment?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. You can use this number on the carrier's website to monitor your delivery status.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary depending on the destination. Please check our Shipping Policy page for a full list of supported regions and applicable fees.
Can I use multiple promo codes on a single order?
Our system allows for one promotional code per order. Promo codes cannot be combined with other offers, sets, or already discounted items unless otherwise specified.