Returns & Exchanges

We want you to love your Mario Badescu skin care routine, but if you are not completely satisfied, we accept returns of products purchased directly from our website within 30 days of delivery. Please note that original shipping fees are non-refundable and items must be at least half full to qualify for a refund.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email or phone with your order number and the specific items you wish to return.

• 2.
  Pack Your Items

  Securely package the products in their original packaging, ensuring they are protected to prevent damage during transit.

• 3.
  Ship to Mario Badescu

  Affix the provided return label or use a trackable shipping service to send your package to our New York distribution center.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original method of payment within 7-10 business days.